What is EA SaaS Usage Report?

The admin who manages the system sometimes requires the list of users who have accessed the application. EA SaaS captures the user logs in the EA SaaS usage report. The records help admins to keep track of the user’s usage details of the EA SaaS application and similar information related to usage.

Why is it needed?

For administrators, it’s crucial to know when users are signing in and out. This information is recorded in audit trails, which are like activity logs. If there are issues with logging in or out, these reports help figure out what’s happening so the support team can fix them quickly with the help of these log activities.

What goes into the report?

The reports Captures the user details such as

  • User id
  • Status
  • Session Start Time
  • Logout / Disconnect Time
  • Session Duration (MINS)

User id:

This “User ID” field stores the User ID of the user who logged in.

Status:

  • Active
  • Hibernated

Session Start Time :

When the user clicks on the “Open Repository” button from the portal page,

the Session Start Time will capture the time stamp of the user when the instance is launched.

Logout / Disconnect Time:

When the user clicks disconnect from the instance,the time stamp will be captured after the instance is hibernated.

Session Duration (MINS)

Let’s consider a scenario where the session duration is calculated based on the start time of a session until the time the user logs out or disconnects. Typically, this is done by subtracting the logout/disconnect time from the session start time to find the session’s duration.

Here’s a simple formula to calculate session duration in minutes:

Session Duration = (Logout/Disconnect Time) – (Session Start Time)

For example, if a session started at 10:00 AM and ended at 10:30 AM, the session duration would be:

Session Duration = 10:30 AM – 10:00 AM = 30 minutes

This calculation gives you the duration of the session in minutes.

Download Report

The picture shows a new feature that makes it easy to pick specific periods for reports. You can choose from three main options: the last day, the last week, or the last month. And if you want more control, there’s also a way to pick your dates for detailed reports.

Choose a specific duration

Last 24 Hours:

Selecting this option filters the report to display data solely from the last 24-hour session, commencing from the current time.

Last 7 Days:

This filter includes data spanning the past 7 days from the current date. Users can access insights and information relevant to this period.

Last 30 Days:

Similarly, this option retrieves data encompassing the previous 30-days from the current date, providing a broader scope for analysis and evaluation.

Custom Date Range:

By providing the ability to input custom dates, users can generate reports tailored to their exact requirements. This functionality enables the selection of specific start and end dates, facilitating the extraction of precise data subsets.

After selecting the Specific filter click on the Download icon as shown in the image below

Conclusion

In summary, our enhanced report filtering and download options offer users unparalleled control and granularity in accessing the desired data. Ranging from extracting the required insights from the past 24 hours, 7 days, 30- days, or a custom date range, our system empowers users to obtain reports best suited to their analytical needs.

For further assistance or inquiries regarding these features, contact our support team.